What is the Fish Family Loyalty Program?

Fish Family is the exclusive Loyalty Program of Miami Marlins fans! Get closer to the Marlins and to your fellow Fish fans through the Fish Family! As the core of our organization, it's only right you get the most access to your Miami Marlins! In 2017, the program is available only for Season Ticket Holders.
 
Fish Family serves as a one-of-a-kind way to bring Marlins fans together, while giving you the chance to earn bucket list Marlins moments and rewards like never before! Redeem rewards like flying on the team plane, playing catch with a Marlins player, batting practice passes, throwing out the honorary first pitch, a trip to watch the Marlins play on the road, and much more!
 
Fish Family is your complete benefits package and gives you the flexibility to redeem your points for the rewards that you want! The more involved you are, the more points you earn! The best part? You already have points in your account for your Season Ticket investment! As the core of our organization, we want to reward you for your loyalty. It’s only right you get the most access to your Miami Marlins! 

How do I earn points?

Earning points is easy! You receive points for all the gameday activities you typically participate in. Then you get to use them on the rewards that matter to you! Check out all your options:

  • Your Season Ticket Investment – You will have automatic points in your account for your loyalty as a Season Ticket Holder!
  • Attend Home Games – Do what you love - watch Marlins baseball - and earn points at the same time!
  • Connect on Social Media – Like the Marlins on Facebook, Follow the Marlins on Twitter and interact with us on gameday!
  • Purchase Merchandise – Every Diehard Fish Fan needs great Marlins gear, and we award points for style!
  • Bonus Opportunities – Bonus Points opportunities will be offered throughout the season, so be sure to check MarlinsFishFamily.com and your weekly emails!
  • Watching Road Game Broadcasts – Tune into road game broadcasts for special codes for points!

Make sure to check in with the Fish Family page often as new bonus opportunities will become available throughout the year.

What are the Rewards?

There are four great ways to enjoy your benefits and rewards this season!
  1. Rewards Catalog - earn points and redeem them for incredible experiences that range from throwing out the honorary first pitch to a trip to watch your Marlins play in another city!
  2. Auctions - limited edition experiences or rewards will be available through Auctions in the Rewards Catalog. Bid your points for these on-of-a-kind opportunities!
  3. Fish Family Gatherings - Not into scrolling through the Rewards Catalog? No problem! You can get automatically rewarded with an invitation to one of our monthly points-free events! Check your Fish Family account and emails to see how to earn your invitation each month by doing all the program activities you already enjoy, then attend a special event with other Fish Family members!
  4. Season Ticket Holder Benefits - in addition to the unique rewards you can earn, you'll receive points-free benefits, such as early entry for 7:10 and 4:10 PM game days, discounts at the Marlins Park Team Stores, a flexible Ticket Exchange program, Ticket Vouchers and a Player Photo Session, just for your continued commitment to the Marlins.

Check out our Rewards Calendar for a list of monthly rewards!

New and different reward items are added all season long, so it’s always best to check the Rewards Catalog and your Fish Family emails. 

How do I get involved?

The best part of Fish Family is that, as a Season Ticket Holder, you’re already enrolled! We’ve set up an account for you and are holding points in your name. You should have received an email inviting you to visit the marlins.com/fishfamily website to log in and participate.
 
You may opt out of the Fish Family program at any time by sending an email to FishFamily@marlins.com with the subject line “Opt Out of Fish Family.” For complete details, see the Fish Family Terms & Conditions.
 
Not a Season Ticket Holder yet? There are options for every fan and budget at marlins.com/SeasonTickets. Plus, you can't miss out on our incredible All-Star Season in 2017! 

Frequently Asked Questions
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